Koorsen Fire & Security, Inc. (“Koorsen” or “we”) operates the website, which is hosted in the United States. Koorsen is committed to safeguarding your privacy online. We understand the importance of privacy to our customers and visitors to our website and respect that privacy. Because we collect and store information from the website so that we can efficiently provide products and services and information to users, we have established this Privacy Policy to describe how we handle the personal information that you provide to us.


This Privacy Policy applies only to information collected through our website and not to information collected offline. By using this website, you consent to the terms stated in this Privacy Policy.

What information do we collect?

You may visit our site anonymously.  However, we do collect information from you when you choose to fill out a contact form or place an order and make a payment. When filling out a form on our site, as appropriate, you may be asked to enter personal information, such as your name, e-mail address, mailing address, phone number or credit card information.

We may also collect aggregate statistics and other non-personal information about our website visitors and customers, such as online traffic patterns and related information, including but not limited to, the Internet Protocol (IP) address of your computer and your browser software (i.e. Internet Explorer, etc.), the configuration used, the pages served, the time, source of a request, or other information.

What do we use your information for?

Any of the information we collect from you – personal information and non-personal information – may be used in one or more of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To send periodic e-mails, e-newsletters, or other information, though you can opt out of receiving these items by following instructions included therein
  • To respond directly to inquiries, requests, or other questions

Do we disclose any information to third parties?

We do not sell, trade, or otherwise transfer your personal information to unaffiliated parties. We may provide your personal information to trusted third parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep such information confidential, and use such information for the limited purpose of assisting Koorsen.

We may release your personal information when we believe that release is appropriate to comply with the law, to enforce our website policies, or to protect ours or others rights, property, or safety.

We may share non-personal information with reputable third parties, but will not provide any personal information without your prior express consent.

In the event that the business or certain assets of Koorsen are transferred or sold to another entity as a result of, for example, a sale, merger, consolidation, asset sale, or in the unlikely event of bankruptcy, information collected through the website may be transferred to the acquiring company.

Children’s Online Privacy Protection Act Compliance

This website, and our products and services are directed to people who are at least 13 years old or older.  We do not collect any information from anyone under 13 years of age, and so we are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act).

Your California Privacy Rights

California Civil Code Section 1798.83 permits our visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to or write to us at the addresses set forth below.

Changes to our Privacy Policy

This Privacy Policy was last modified on March 25, 2014. Should we make changes to our Privacy Policy, we will update the modification date stated on the header.


Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us using the information below:


Corporate Headquarters
2719 N. Arlington Avenue
Indianapolis, IN 46218


Koorsen Fire + Security
2719 N. Arlington Ave
Indianapolis, IN 46278

Celebrating 75 Years

While the world around us has changed over the years, our steadfast dedication to our customers has never wavered.

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