Becoming the leader in the fire and security industry takes talent—yours. We are looking for a Sprinkler Operations Manager in the Columbus, OH area to join our best of the best team as we drive the industry forward and pursue excellence in everything we do. If you’re up to the challenge, we want to talk to you.
At Koorsen, we don’t provide jobs, we provide careers. A career at Koorsen includes competitive pay, a great health package, an annual bonus program, life insurance, continuous learning offerings, matching 401k, paid holidays, generous PTO, tuition reimbursement, career growth opportunities, and much more.


Responsible for Columbus Branch Sprinkler business segment including but not limited to Sprinkler Install (engineering, project management, and field supervisor/technicians), Sprinkler Service (scheduling and technicians), departmental operations, administrative, and financials.  Assist with central Ohio sprinkler needs of neighboring branches.  


  • Maintain personal and departmental compliance with all Koorsen policies and core values, setting a good example for associates.  Represent Koorsen in a professional manner.
  • Recruit, hire, onboard, and provide guidance on new employee training and periodic/annual reviews of performance.  Handle employee disciplinary actions when necessary.  Motivate and track employee continued development and training.
  • Coordinate and manage regular meetings for the sprinkler installation and service team to ensure thorough and effective communication to department employees, allowing for a collaborative team environment.
  • Responsible for the financial performance of the sprinkler installation and service department, constantly looking for areas that need addressed, corrected, or improved upon.  Work with branch and senior management in planning annual budgets and growth projections. 
  • Communicate with customers and associates of Koorsen Fire & Security regarding problems that may arise and pursue a proper resolution to those problems.
  • Ensure quality control audits and site survey are completed to ensure proper customer service levels, assist with pre-sale site walks and quote reviews.
  • Ensure all safety standards are met.  Ensure compliance with all local, state, and federal regulations.
  • Complete and submit paperwork as needed in a timely manner including, but not limited to, payroll, financial reporting and job installation financials, expense reports, operations reports, etc.


  • Must be able to understand and interpret NFPA codes and standards as needed.
  • Must be a self-starter with good initiative and decision making.
  • Must have strong time management and organizational skills.


  • High school diploma or GED equivalent 
  • Minimum 5 years of previous experience working in Sprinkler Operations as a manager or Construction Management 
  • Valid driver’s license with acceptable driving record and meet the safe driving policy criteria to be an active company vehicle driver
  • Have or be able and willing to obtain required industry licensing
  • Ability to pass pre-employment background check and drug screening. 


  • Bachelor’s degree in Management, Operations, and/or Business Administration
  • Proven track record of successful service and/or installation management
  • Industry experience in the fire sprinkler (or fire alarm) industry
  • Comfortable with using Microsoft Office and Computer

HIRING PROCESS (in addition to an interview):

  1. New hires must complete the I-9 Verification form within 3 days of hire. This form is required by the U.S. Department of Justice and Immigration and Immigration and Naturalization Services and is used to verify your identity and right to work in the United States. In addition, we verify employment eligibility via E-Verify. B
  2. Background checks with criminal courts, state and county repositories of criminal records, and the Department of Motor Vehicles are required for all Positions.
  3. Tests for Evidence of Substance Abuse by way of urinalysis tests are required if this application results in an offer of employment.

Job Location:

727 Manor Park Drive
Columbus, OH 43228
United States 

Sprinkler Operations Manager – Columbus, OH

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